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Archive for the ‘Customer Care’ Category

Beware of Unethical And Unprofessional Painting Contractors

By PaintingServices On May 8, 2010 No Comments

I received a call today from a lady who has engaged a painting contractor, and the painter (1 painter) came yesterday with a beer bottle, drinking, started work for a while then disappeared for a couple of hours. He then came back again around 3pm to continue painting. All this time this one painter has only finished painting the ceiling of ONE room only.

For your info, this lady is about to be married next week and that the house painting is to be completed by tomorrow, so that some of the renovation can be done on time. But all this has to be delayed because the painting contractor was not a professional. I felt sorry for this lady, so I offered to help because she was in a bad situation because of the unprofessional behavior of the painting contractor.

It is our company policy that we try NOT to take up painting jobs from other painting contractors who did not do a good job on the owner’s house. But she seemed quite desperate and is in the marriage period, so I tried my best to help her in any way. So I promised that I will get back to her in less than an hour after my discussion with my partner. My partner agreed to help, so I called her straight away to offer the help, but we need to view the house first, before we can start work but only on the very next day.

But the husband was not agreeable because they are running out of time and decided to stick to the unprofessional painting contractor.

I must say that a lot of painting contractors and renovation contractors in Singapore are quite unprofessional in their work. That is due to using of cheap painting services in Singapore. I can be sure that there is not much of quality and warranty given to the owners from the cheap painting contractors.

I am not sure if the lady is paying a cheap painting contractor… what I do know is that they are not very professional in their painting work.

How can you find a good reliable painting contractor in Singapore. For more info, read “Painters in Singapore: Are They Reliable?


Plastic Drop Cloth To Protect Your Furniture While Painting

By PaintingServices On March 1, 2010 No Comments

This is for those of you who have furniture in your home or office, and needed our painting services. Good news for you is that our painting contractors will always cover your beloved furniture from paint, especially while we are painting the ceilings. Droplets of paint which sometimes is almost invisible to our naked eye.

Most of the time, the ceilings are painting in white, unless the owner has special request will we use different colour for the ceiling.

Back to the topic, we will always use a plastic sheet called “Plastic Drop Cloth“, which is usually a 9 by 12 feet in length and breadth. What this Plastic Drop Cloth does is to protect against paint spills and splashes, or even protect vehicles and furniture from dust and dirt.

It is a non slip, waterproof plastic cloth, which is easily spread out. It can be found in most of the paint stores in Singapore, and it is relatively cheap, it will cost around  $1.20 to $1.50. For those of you who wants to DIY painting your home, should seriously consider using this for your furniture protection.

For our painting services, we will use around 3 to 4 plastic drop cloth for a 5 room HDB flat, also depending if we are bring more people to paint and the number of furniture in the house as well. So if you are looking to get someone to paint your house, do fill in the no obligation paint viewing form here.